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I have Reader DC on a Windows 8 Dell All-in-one. It continues to update itself even though I went into regedit and turned it off. The reason I don't want to upgrade is because the new version is causing some PDF's to come up Black. And it's only on thi

Guest
Oct 04, 2016 Oct 04, 2016

I have Reader DC on a Windows 8 Dell All-in-one.  It continues to update itself even though I went into regedit and turned it off.  The reason I don't want to upgrade is because the new version is causing some PDF's to come up Black.  And it's only on this one computer.  All other computers work fine.  Any thoughts?I have Reader DC on a Windows 8 Dell All-in-one.  It continues to update itself even though I went into regedit and turned it off.  The reason I don't want to upgrade is because the new version is causing some PDF's to come up Black.  And it's only on this one computer.  All other computers work fine.  Any thoughts?

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Acrobat SDK and JavaScript
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LEGEND ,
Oct 04, 2016 Oct 04, 2016

Reader dors not display large images unless configured to do so. This for faster processing. You need to set the display preference to "Display large images. Look under "Edit => Preferences" for the General or Display options.

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Guest
Oct 04, 2016 Oct 04, 2016
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Thanks for your quick response.  However, the setting is already set at show large images.  Any other thoughts?  It's only the one computer doing this.  All others that are using the application are doing just fine.

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