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I have removed Acrobat XI from the other computers it was installed on but it still is telling me that the serial number is invalid.

New Here ,
Jan 11, 2016 Jan 11, 2016

I have removed Acrobat XI from the other computers it was installed on but it still is telling me that the serial number is invalid. How can I have any installations active deactivated without having to search all the pc's in my office?

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Acrobat SDK and JavaScript
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Community Expert ,
Jan 11, 2016 Jan 11, 2016
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if you had an activation count issue, the error message would say just that.

an invalid serial number means you're using the wrong number with the wrong product, Error: "The serial number is not valid for this product" | Adobe Creative Suite

if you have an upgrade, you'll need two serial numbers.

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