I just bought the adobe acrabat DC pro, after installed, it can be seen in the chrome and IE extends, but it cannot be seen in the firefox 46, OS is windows10, would someone can tell me why? thanks.

[liq17565682]

The extend is meaning the "Create PDF Files", OS is windows10 Pro.

[gkaiseril]

This is a User 2 User forum.

FireFox has its own PDF viewer.

This sounds like it is an issue with FireFox specifically. Have you checked Mozillia's support?

https://support.mozilla.org/en-US/kb/disable-built-pdf-viewer-and-use-another-viewer

How to disable the built-in PDF viewer and use another viewer

[liq17565682]

Actually I'd like to use the adobe acrobat to view it, not only view it, but also need this to create the PDF file from the HTML pages.

Now the acrobat DC pro works fine with IE, but cannot work with firfox, even cannot see the "create PDF file" button in Firefox.

OK, finnaly it is a small issue, I can make it from IE.

thanks.

[gkaiseril]

Since Adobe cannot control what 3rd party developers allow to be installed into the programs, you can either print to the Adobe PDF printer or get an approved FireFox plug-in.

Since this only affects FireFox I would check FireFox's help and forums.

[TanviRastogi]

Hi Li

Please ensure that you have all the Acrobat updates installed by doing Check for Updates.

If yes, please check if your Acrobat extension for Firefox is disabled ?

You can refer the following link to enable and use it:

Enable Create PDF extension for Mozilla Firefox, Adobe Acrobat

Thanks

Tanvi

[liq17565682]

The acrobat should be newest, as I just d/l that day.

That's the question confused me, in IE, I can see the acrobat create PDF extension, but in the firefox 46, I

cannot see the acrobat extension in the Tools-->Add-ons, either the Addtional Tools and features pane(Customize).