I keep getting an error code: 16

[riccardos9488226]

I keep getting an error code: 16 whenever I open Adobe XI (latest updates installed) on Windows 10 Pro.  What can I do to resolve this issue and be able to use the software?

[Guest]

Hi ,

Please refer the link once and see if that fixes the issue.

Configuration error 16 | CC, CS

Regards

Sukrit Dhingra

[riccardos9488226]

I'm still having the same issue, plus I am running Windows 10 Pro and the article doesn't have any steps for it (only up to Win 8).

[Guest · Accepted solution]

Hi ,

Please refer the following link.

Configuration error in Adobe Creative Cloud or Adobe Creative Suite

Regards

Sukrit Dhingra

[riccardos9488226]

Thanks, this works so far!