I own Acrobat X Pro. I cancelled my cloud membership to the free one since I use nothing else anymore and I can't open an Acrobat document without the stupid popup to renew my subscription. I OWN THIS, it is not CC. How to fix this please?

[miuwseabee]

Anyone have an idea how to fix this since Adobe insists on preventing you from having any kind of customer service?

[try67 · Accepted solution]

Try uninstalling Acrobat (and the CC app, if you're no longer subscribed) and then downloading and installing it from here: Download Pro or Standard versions of Acrobat DC, XI, or X

[miuwseabee]

I just tried to open my other design programs and it does the same thing...I cannot open it. It Design and Web Premium CS6...I have nothing Creative Cloud version..