I purchased Acrobat X1 v11.0.13 used on a Mac powerbook running 10.8.5. My new powered

Report · Jun 13, 2016

I purchased Acrobat X1 v11.0.13 used on a Macbook pro running 10.8.5. My new Macbook pro runs 10.11.5. At first I could access Acrobat but had to pass thru a pop-up that wanted me to "License...", "start Trial" or "Buy now". I can no longer get into the application w/o accepting one of these options. How is this resolved?

Report · Jun 13, 2016

Hi robs70355852 ,

Would request you to rename OOBE Folder on your system, please check with the following steps to locate this Folder :-

1. Mac : /Users/[user name]/Library/Application Support/Adobe/OOBE

2. Mac: ~/Library/Application Support/Adobe

After renaming OOBE Folder,Once you launch the software and when you get the sign in window then select this option and then license the software by entering your credentials .

You must be able to activate the software then.

Let me know how it goes.

Regards,

Yatharth