I purchased and download Acrobat DC pro from this website on 26 Jan 2016 but have not install the software until now. And I have lost the confirmation mail that shall contain the serial key for installation.

[aaa17409847]

I purchased and download Acrobat DC pro from this website on 26 Jan 2016 but have not install the software until now. And I have lost the confirmation mail that shall contain the serial key for installation.

What shall I do now?

[John T Smith]

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

[Bani Verma]

Moving to Installing, Updating, & Subscribing to Acrobat‌