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I scan ato a pdf and open it shows up as a blank page.

New Here ,
Sep 21, 2016 Sep 21, 2016

have always been able to scan to a pdf.  now when I scan and open it shows up as a blank page.  Scanner will scan same doc as a tiff, jpg, etc. but will not scan as a pdf?

TOPICS
Acrobat SDK and JavaScript , Windows
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Adobe Employee ,
Sep 26, 2016 Sep 26, 2016

Sorry for the issue you are facing. Can you please provide following information to help us identify and resolve the issue ASAP:

- Acrobat version

- Scanner detail

- OS detail

- Is this happening since any recent change?

Thanks,

Lovekesh Garg

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Adobe Employee ,
Oct 13, 2016 Oct 13, 2016
LATEST

Hi,

Please share above asked information to help us identify and resolve this issue ASAP.

Thanks.

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