I was charged for my program but I am unable to edit my files

[ashleyo24260033]

The program is asking me purchase a new subscription.

What should I do?

[Adorobat]

Hi ashleyo24260033,

Could you please tell which application you are using to Edit files like Adobe reader or Adobe Acrobat ?

Also, is it possible if you post a screenshot ?

I want to mention that in  Adobe reader we don't have "Edit pdf" functionality .

Thanks!

Shivam