installer blocks on "preparing to install", whether with CD or downloaded Design CS4 package. Now what?!

[betsyl93113927]

Trying to install Acrobat IX on new Mac, but no dice

[YatharthS · Accepted solution]

Hi betsyl93113927 ,

Please provide the OS installed on your system,refer to this article for the compatibility issues :- System requirements | Adobe Creative Suite 4, Point Products

It may be due to incompatibility of the program with the OS.

However please try to install the program in the new user account with the Admin Rights to replicate the issue.

Also refer to this Forum thread :- SOLVED: Blank Installer Alert dialog - CS4 Installer vs Safari 4

Regards,

Yatharth