Installing Acobat 8.0

[neill47808809]

Hi,

I had Windows 7 reinstalled.

When I try to install Acrobat 8.0 and load in the Product ID numbers it does not install.

Neil

[Adorobat]

Hi neill47808809  ,

Could you please let us know if you see any error message when trying to activate the product?

Also, visit the following links which discusses the same issue:

ADOBE ACROBAT 8 Pro Upgrdade / WIN 7 Pro INSTALLING​

Installing Acrobat 8 in Windows 7 ​

Thank You,

Shivam

[neill47808809 · Accepted solution]

Hi and thank you for writing.

The Adobe Acrobat 8 install cannot recognize the serial number on the CD jacket.

This may be because I have an upgrade CD and it wants the original serial number for the earlier version.

I see no way on the Adobe support pages to get help with older versions of Acrobat just Acrobat DC.

I cannot find a number to call Adobe to get the original serial number

Neil

[neill47808809]

Problem solved.

I had not registered the product at the Adobe site.

When I did that the install accepted the serial number.

Neil

[try67]

You should know that Acrobat 8 is not compatible with Windows 7 (doesn't mean it won't work on it, just that it's not tested or supported, so all kinds of strange issues can happen).