Invalid Serial Number

[Sunilissac]

I have a subscription for Adobe Acrobat X. As my hard drive crashed and I am trying to download using the available serial number. When I try to install an error of "Invalid Serial Number" appears. Pls advise how to resolve

[John T Smith · Accepted solution]

Cloud subscriptions do not use serial numbers... are you sure you have a subscription, or did you make a one time purchase?

Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

-and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

[Bani Verma]

Moving to Installing, Updating, & Subscribing to Acrobat​