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Issue: Blank PDF when printing in IE11 - unless "Save Ink/Toner" is selected

New Here ,
Mar 14, 2017 Mar 14, 2017

We are experiencing a weird bug. We are fetching a pdf using <object> tag and then using object.printWithDialog() once it is loaded.

The print preview looks fine, but when actually printing the paper comes out completely blank.

However, if "Save Ink/Toner" is checked, it prints fine.

Also, if the pdf is saved to disk first, opened in Acrobat Reader DC and then printed, it also prints fine.

Do Adobe have an issue tracker like other software companies do? I haven't been able to find it yet.

Any suggestions?

TOPICS
Acrobat SDK and JavaScript
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