jpg with color image not convert to PDF , but same file will be converted with GrayScale Image ?

[viralp90264498]

Hello,

I am using Acrobat DC trail version.

jpg with color image not convert to PDF , but same file will be converted with GrayScale Image.

Why it not convert with Color Image ?

Is there any way PDF handles Images in Gray scale while converting mode in above case.

Please guide.

Thanks

[Test Screen Name]

How do you convert? What happens when you try? Please give any messages in full, thanks.

[viralp90264498]

Hi,

i use 'Convert to PDF' option in Adobe DC, that menu, i can see this menu in my system by right clicking on any ImageType File.

Its gives message for 'Could not open file as below'.

Adobe could not open file because  it is either not a supported file type or because the file has been damaged (for

  example, it was sent as an email attachment and wasn't correctly decoded).

Thanks

[Test Screen Name]

Ok, this is unusual. How do you make the colour JPEG exactly? And how do you make the greyscale JPEG?

[viralp90264498]

Color JPEG provided by client , i use IMAGINE software to open this file & convert it into GrayScale and then use above steps to open file in PDF then it works fine.

Thanks

[Test Screen Name]

I don't know the IMAGINE software but will it let you open the JPEG and save it in colour? Worth a try.

[viralp90264498]

Hello,

Below is dimension/Properties of JPG images which not able to convert in PDF.

Camera Maker : Canon

Camera Model : Canon EOS REBEL

Focal Length : 100 nm

Dimension(W/H)    : 3456 x 2304 pixels

Horizontal Resolution : 72 dpi

Vertical Resolution : 72 dpi

Bit depth : 24

Resolution Unit : 2

Color Representation : Uncalibrated

Thanks

[Test Screen Name]

‌Please answer my previous question/suggestion, thanks.

[viralp90264498]

I don't know the IMAGINE software but will it let you open the JPEG and save it in colour? Worth a try

For above suggestion, it wont work if i save it in color using IMAGINE software.

Thanks

[Test Screen Name]

Ok, try different software. Paint, for example. It can open and save JPEG.

[viralp90264498]

Hi, i tried to open & save that file with Paint & it works fine.., i can see Paint will just reduce some of filesize remain parameters will be same.

What will be the issue with adobe software for this kind of file ?

Thanks

[Test Screen Name]

One thought now - could it be the name? Does the file name definitely end with .JPG ? Some software needs that.

[viralp90264498]

yes it ends with .jpg extension.

File name is in format like '00000_9090.jpg', so i guess there should not be any issue with naming..

Thanks