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Latest Acrobat DC is closing after 30 seconds

New Here ,
May 16, 2016 May 16, 2016

After downloading and installing the latest version of Acrobat DC I have found that the application is automatically closing after 30 seconds.

I have attempted following suggestions of accepting the EULA manually & locating the license agreement, these do not seem to have worked as it is still closing after 30 seconds.

I can open the preferences tab and Acrobat will remain open beyond 30 seconds however once I click OK to exit then Acrobat closes immediately.

TOPICS
Acrobat SDK and JavaScript
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Explorer ,
May 16, 2016 May 16, 2016

Hi,

Can you please let me know if you got any sign in/eula screen after the Acrobat is closed 30 sec after launch?

Also, please mail me following log files present in "%temp%" folder on your machine

oobelib.log

amt3.log

pdapp.log

Regards

Rahul

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New Here ,
May 16, 2016 May 16, 2016

There was no sign in/eula screen at any time

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Explorer ,
May 16, 2016 May 16, 2016

Can you please send me these log files from %tmp% directory of your system?

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New Here ,
Oct 25, 2017 Oct 25, 2017
LATEST

This is incredibly frustrating!  I start to add information to documents, and boom, the program shuts down and I lose my work.  The second time I open the document, then it stays open.  I have installed / uninstalled Adobe DC, I have repaired installation, there are no updates.  PLEASE HELP!

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