Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Licence Verification

New Here ,
Aug 21, 2016 Aug 21, 2016

I have downloaded and installed Adobe Pro, but I am unable to open pdf's on my computer and it is telling me that it is verifying my license. Then it tells me it doesn't recognize my email and directs me to my account, where it verifies I do have the account. Can anyone advise?

TOPICS
Acrobat SDK and JavaScript
337
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 23, 2016 Aug 23, 2016

Hi kathleenm72264555  ,

Try to perform the steps which are given in this link: Activate and deactivate Adobe products  .

If that doesn't resolve the issue, please contact Support here : Contact Customer Care , click Still need help? Contact us.

Thank You,

Shivam

Translate
Adobe Employee ,
Aug 23, 2016 Aug 23, 2016
LATEST

Hi kathleenm72264555  ,

Try to perform the steps which are given in this link: Activate and deactivate Adobe products  .

If that doesn't resolve the issue, please contact Support here : Contact Customer Care , click Still need help? Contact us.

Thank You,

Shivam

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines