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Losing Data When Combining a Completed PDF Form with Another PDF

New Here ,
May 10, 2016 May 10, 2016

I have made a form for internal use; once employees have completed it they will need to combine it with a PDF provided by a supplier. 

When I test this, everything's fine until I combine the two files together, I then lose 75% of the data I completed in the form. 

I've tried this several times and it's always the same data which stays and goes but I can't see anything different between the properties of the fields in question. 

Any one any ideas?  I'm really hoping this isn't a glitch with no resolution as it takes me right back to square one with what I was trying to achieve

Thanks, Lindsey

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Acrobat SDK and JavaScript , Windows
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Community Expert ,
May 10, 2016 May 10, 2016
LATEST

If you have fields with the same names in both files this is correct behaivour, as fields with the same name in a document will always have the same value.

The only ways around it are:

- Combine the files into a Portfolio instead of a single PDF document, or

- Rename the fields before merging the files, or

- Flatten the files (converting the fields to static content) before merging them.

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