Losing hyperlinks in converted visio file

Report · May 05, 2016

I'm using Acrobat Pro DC to convert a large Visio file, problem is once converted some of my hyperlinks are no longer working. Does anyone have any idea how to stop this from happening?

Report · May 06, 2016

Hello Tina,

Sorry for the inconvenience caused to you.

Is it possible you may share the source or sample visio file with us, which exhibits the behavior? I would like to reproduce the behavior in-house.

If yes, let us know the exact version of MS office/visio and Acrobat version installed. To check the Acrobat version installed. Launch Acrobat. Click on Help Menu > About Adobe Acrobat.

Regards,

Tariq Dar.