Mac - Acrobat DC won't launch - Error 1

[superaverage5000]

Creative Cloud updated itself, removed previous version of Acrobat and installed Acrobat DC. When I try to launch the program, I get a Configuration Error:

Please uninstall and reinstall the product.

If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.

Error: 1

http://www.adobe.com/support/

I have reinstalled a couple of times. I've noticed that the update worked on the PC side of the machine through Parallels but not on the Mac side.

Thank you!

[YatharthS · Accepted solution]

Hi superaverage5000 ,

Please refer to this KB article :- "Failed to install" error received when installing Adobe Creative Cloud desktop app

Let me know how it goes.

Regards,

Yatharth