Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Mac computers do not wake from sleep when Acrobat DC is open

New Here ,
Jul 27, 2016 Jul 27, 2016

I installed Creative Cloud a couple of weeks ago and primarily use Acrobat.  However, on my iMac as well as my MacAir, running Acrobat causes my computer to become non-responsive upon waking from sleep and trying to log in.  I chatted with a support rep,@ but that did not resolve the issue.  I was told that case would be elevated to a "higher level" and I'd receive a call within 48 hrs.  That didn't happen either...

TOPICS
Acrobat SDK and JavaScript
240
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 28, 2016 Jul 28, 2016
LATEST

Moving to Acrobat.

Regards

Rajashree

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines