Missing PDFmakes files/ Error 1706

[Guest]

Hello!

I am facing this issue with Adobe Acrobat XI PRO for quite some time now and any troubleshooting already performed have not helped.

Everytime I am using the Convert to PDF I am receiving the following error:
"Missing PDFMaker files. Do you want to run the installer in repair mode?"

If I am choosing Yes I am receiving the following error:
"Error 1706 No valid source could be found for product Adobe Acrobat XI Pro. The Windows Installer cannot continue".

The Office version used is: 15.04.4797.1003

Can you please advise me some additional troubleshooting, beside repair.

Thank you in advance!

[Meenakshi Negi]

Hi Ana Ghetu,

Please try to uninstall Acrobat XI Pro using cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  and restart your system.

Then try to re-install it from here: Download Pro or Standard versions of Acrobat DC, XI, or X

Let us know if issue still persists.

Regards,

Meenakshi