My Adobe Acrobat XI that I purchased no longer works on my MACBOOK PRO (OS X El Capitain 10.11.6. When I try to open a PDF it takes me to a screen asking me to Buy Acrobat DC. I do not want to buy Acrobat DC but just want my Acrobat XI to resume working.

[wpburan540]

Can anyone suggest how fix ACROBAT PRO XI on my Macbookpro. My Adobe Acrobat Pro XI that I purchased no longer works on my MACBOOK PRO (OS X El Capitain 10.11.6. When I try to open a PDF it takes me to a screen thanking me for trying the trial version and asking me to Buy Acrobat DC. I already bought Acrobat Pro XI and do not want to buy Acrobat DC. I just want my Acrobat Pro XI to resume working. The answer on a prior discussion DOES NOT provide an answer, it only asks the same question.

[gener7]

Permanent license reverts to Trial with CC ad.




This happens often. Don't panic. Your serial number is still good, you simply need to re-enter it and you do not need to purchase anything. Follow these steps:





1. On receiving Trial/Trial Expired screen


2. Make sure that you are online


3. Click on license this software


4. Perpetual product owners: Log in with adobe ID and enter product serial number


5. Product should be licensed successfully