my computer crashed and i need to install my program on my new computer

[daves4741771]

my computer crashed and I need to install adobe acrobat on my new computer

[John T Smith · Accepted solution]

First, you need to remove your existing activation

Be sure to ONLY ask for activation support to adjust your activation count

Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990

Second, You install programs exactly the same way you did the 1st time... put your disc in the drive and enter your serial number when asked

.

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a way to go to a page to download Adobe programs if you don't have a disc or drive

-you will need to enter your original serial number during install for non-Cloud programs

-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

-Membership questions and problems https://forums.adobe.com/thread/1146459

-or kglad links in reply #1 here https://forums.adobe.com/thread/2203126 may help

-for Lightroom https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq