I'm having almost the exact same issue as this thread (only difference is we're not trying to downgrade from X):
Re: Acrobat 9 Pro and Acrobat 10 Standard Volume License
We have a volume license for Acrobat 9 Pro and can't find any media. Downloaded it, got told invalid license, and then found that thread where I saw that what I'd downloaded was the retail version and I need the volume license version. But, like on that post, when I log in I can see the license but it says no downloads available. I saw that a staff member was able to fix the previous poster's download link, so I contacted chat hoping for the same resolution. But the chat person just told me to post here on the forum. 😞
So is there a staff member that can help me out the way the previous person was helped? Or anyone else who has any way of getting the volume installer?
Thank you!
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