need to remove license from computer to move to another PC.

[jayh56000912]

need to remove license from computer to move to another PC.

[gener7]

What software and version and for Mac or PC? That way this post can be moved to a product specific forum.

[jayh56000912]

This is Adobe Acrobat 10, installed on a Windows 7 Laptop.

This is all the information I have and can get about the product.  I don't know when/who purchased it, or where the key is.  I was asked to move the software from an older laptop to a new laptop.

[Nancy OShea · Accepted solution]

This is all the information I have and can get about the product. I don't know when/who purchased it, or where the key is. I was asked to move the software from an older laptop to a new laptop.

Good luck with that .  Without a legitimate serial number, you're stuck.

Download Pro or Standard versions of Acrobat DC, XI, or X

Nancy O.

[gener7]

jayh56000912 wrote:

This is Adobe Acrobat 10, installed on a Windows 7 Laptop.

This is all the information I have and can get about the product. I don't know when/who purchased it, or where the key is. I was asked to move the software from an older laptop to a new laptop.

It doesn't work that way.

Basically as Nancy said. You do not "move" to a new computer, you install using the serial number and then with that activate Acrobat.

Here's a few ideas how to Find your serial number​.

Gene

[Nancy OShea]

If it was a purchased (perpetual licensed) product, open the application and go to Help > Deactivate.

Creative Cloud products don't use serial numbers.  They are activated by your Adobe log-in ID and password.  In that case, go to Help > Sign-out.

Nancy O.