Non-Printing buttons Printing from PDF

[HH_Edin]

Help me Adobe Forums!

I'm on a Mac on Creative Cloud. I have an interactive job set-up in InDesign. Multiple buttons on first page which control what shows in the rest of the document by using "Set layer visibility" action in Acrobat to control what's showing.

So there are 3 radio buttons which control a range of options. They are all set to show-hide (in Indesign) other buttons - call these 'Trigger buttons'. The trigger buttons have the layer visibility action linked to them in Acrobat. Then the trigger buttons are aligned so that they sit on top of each other making only one visible on screen.

That bit all works perfectly. I've tested it on the mac. No buttons show when printing. All interactive function works fine on Mac and PC.

Then my colleague on a pc tries to print it. Trigger buttons now print.

I've tried making the buttons non-printable in Indesign (both via Attributes pane and by 'deselecting' Printable in Buttons and Forms pane). I've selected them in Acrobat and made them 'Visible but non-printing'. Blasted things still print from the pc.

Any ideas? Am I missing a simple setting somewhere?

Really really hope someone has an answer. Thanks for looking!

[Luke Jennings]

Are they using Acrobat or Reader to open and print the PDF? Other programs might not honor the non-printing flag.

[HH_Edin]

They're using Reader. I have a workaround where I can create a white button which hides the trigger buttons but its just frustrating that it doesn't seem to honour the 'non-printing' setting!

[try67]

My recommendation is not to create form fields in ID at all. They tend not to work correctly.

Remove all the fields and create them from scratch in Acrobat.

[HH_Edin · Accepted solution]

For anyone else with this problem!

Fixed it for me

The workaround that did it for me was to have two actions on each trigger button.

First action hid all the other trigger buttons.

Second action hid the trigger button it was attached to.

Reset button so that all selections can be reset.

Non-working

Having a white box/button on top of stacked buttons didn't work.

Setting all buttons in acrobat to "visible but non-printing" didn't work.