Not possible to write space characters into the fields “Subject & Message” [Send & Track]

[Willi Adelberger]

• Acrobat Acrobat Pro DC 2015.016.20039
• OS X El Capitán 10.11.4

Problem since last update.

1. File > Send File > Send & Track…
2. Choose “Send Personalized Invitations (with detailed tracking)”
3. Go to the fields “Subject & Message”

Problem: I can write text in both fields, but it is not possible to type any space character. The only workaround I know is to copy outside Acrobat a space character and paste it into via clip board.

Does anybody know how to get the possibility back to write normal.

The keyboard is ok, no problem.

Willi Adelberger

[Rave]

Hi Willhelm,

We are aware of this issue and a bug# 4146719 has been logged for the same.

The workaround at the moment is to write the content on a notepad and then paste it in the message field.

Regards,
Rave

[Willi Adelberger]

That's exactly what I did as workaround.

[AshuMittal · Accepted solution]

Hi Willi,

We have released a patch today that fixes the issue about spaces/line feed not working in Send and Track. If you are not already updated to the latest patch, simply open Acrobat and visit Help > Check for updates to apply this patch.

More details about this release and bug fixes is available here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-june-02-2016.html

Please give it a try and let us know.

Thanks,

-ashu