ocr error

[yunbokl112987]

help me..

I am using Adobe Acrobat Pro DC with Windows 10.

Korean version.

An error occurs, such as an attached image.

Pop-up a "it has stopped working".

When you run the PDF editing,

In about 11 ~ 12 page always causes an error.

I do not know why.

Please tell me how.

[Lovekesh Garg]

Hi Lee,

We are sorry for the issue you are facing. There may be a page causing this issue. Please update your acrobat to latest version from Help> Check for updates. Also try running OCR with Searchable Image Exact from Recognize Text Settings.

Also, please share following information to help us identify and resolve the issue ASAP.

- Acrobat version you are using (Help> About Acrobat)

- OCR are settings you are using

- Are you facing this issue on any specific file or page number

- 1 sample PDF where you are facing this issue (https://cloud.acrobat.com/send )

Thanks.

[Lovekesh Garg]

Please provide above mentioned information.

Thanks.