OCR text recognition error

[ashleyd43615309]

I am having a problem figuring out the easiest way to search and highlight a pdf file on Adobe Acrobat XI Standard. I am trying to get through hundreds of pages of medical records and I tried doing an OCR but at least half of the pages are coming up as an error, specifically saying "unknown error." The only way I can think to fix it would be to rescan the pages that have errors, but it would take soooo much time. Is there a way to fix this error? Or is there a way to search the pdf file as a scanned doc? Please help!

[Guest]

Hi ,

Please refer the following link once and see if that helps.

Fix the OCR error Could Not Perform Recognition in Acrobat

Regards

Sukrit Dhingra

[Lovekesh Garg]

Hi,

Sorry for the issue you are facing. Can you please provide following information to help us identify and resolve the issue ASAP:

- Acrobat version

- OS details

- OCR output style(Searchable Image or ClearScan)

- Please share 1 sample PDF of a page, where you are facing this issue.

Thanks,

Lovekesh Garg