PDF creation error "invalidfileaccess"

[DottieM]

I'm switching to a new PC. Here are the configs:

Old PC: Windows 7, Frame 8, Acrobat 9.

New PC: Windows 10,  Frame 8, Acrobat 9.

I loaded all the software to the Windows 10 PC, then copied my Frame files. I cannot create a PDF. I get the message "invalidfieaccess". I've tried both the Save As and Print option with the Adobe driver as the default. I created some really simple files and some of them work...most don't.

I then noticed a "Microsoft Print to PDF" driver and although I can't do a Save As,  I can Print to that driver and produce a PDF.

What's up with the Adobe PDF driver?

[try67]

Acrobat 9 is not compatible with Windows 10. It's barely compatible with Windows 7... Time for an upgrade.

[DottieM]

OK. No problem with an upgrade on Acrobat.

Will Acrobat DC work with Frame8?

I don't have an upgrade choice there.

[Dov Isaacs · Accepted solution]

As previously noted, Acrobat 9 is not officially supported under Windows 10. You may be able to coerce it to install, but if you have problems, you won't get assistance from Adobe.

The other problem is FrameMaker. FrameMaker 8 goes back many years and also is not officially supported under Windows 10. The current version of FrameMaker is designed to work with Acrobat DC and should work fine under Windows 10.

Invalidfileaccess is a PostScript error. Both the print and save as PDF in FrameMaker use Acrobat Distiller which is the component throwing out the Invalidfileaccess error. It may have to do with references in the PostScript generated by FrameMaker 8 to some external file which Distiller is having problems locating.

The reason why the Microsoft Print to PDF might work is that is not a PostScript-based driver. It takes GDI graphics commands from FrameMaker, converts them to XPS, and then converts that to PDF. In that process, you lose all support for Type 1 fonts, CMYK and spot colors, links within a PDF file, and EPS and PDF-based graphics from your original FrameMaker document.

Bottom line – If you are planning to upgrade computers and especially operating system versions and you have very non-recent versions of applications, part of the cost of your computer and operating system “upgrades” should be upgrades to such older applications! In this case, you really should be upgrading to FrameMaker (2015 Release) and Acrobat DC.

          - Dov