PDF form dropdown not fully populating with javascript

[CindyLD]

0

I'm using javascript in a pdf form, I have a dropdown that references a location. When the user selects that location, the form is supposed to populate with information related to the location.

I have two issues:

1. The issue is that only some locations are populating with the information related to the location. I can't identify why. When I put the info into a javascript tester, it comes back with no errors.
2. I need the form to, when the user clicks on a blank location (as in, no location), the form clears any other information that populated from before. For example: I selected the location: Jasper and it populates with the Jasper information. But that was an error and I want to not have any information show up, I want to click on a blank in the drop-down and the form does not populate any information.

Thank you!

Cindy

[try67]

Did you add a clause in your code to handle those cases?

You will need to post the code, or better yet, the actual file, for further help with this.

[CindyLD]

I've attached the Adobe file. The javascript is in the Branch dropdown.

Thank you! (I'm not good at javascript!)

[Nesa Nurani]

blank space is " " not "" so change:

if(event.value == "")

to:

if(event.value == " ")

EDIT:

When you have two words you need to put them in quotes, it should be "West oaks" and "White Rock"...etc (include quotes also, or it won't work).

[CindyLD]

Thank you!

• Central City
• Grandview
• Kelowna Mission Park
• Maple Ridge
• New Westminster
• Prospera Centre Kelowna
• River District
• South Granville
• Sunwood
• Surrey Ctr
• West Oaks
• White Rock

[Nesa Nurani]

I edited my post check EDIT part.

[CindyLD]

Thank you thank you thank you! It all works great!