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PDF from Scanner crashes

New Here ,
Mar 14, 2016 Mar 14, 2016

When I attempt to create a PDF from Scanner. Adobe crashes.  Using an HP LaserJet M1319f MFP.  Using the TWAIN option. Using Adobe Acrobat X

TOPICS
Acrobat SDK and JavaScript , Windows
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Adobe Employee ,
Mar 15, 2016 Mar 15, 2016
LATEST

Hi,

Sorry for the issue you are facing. Can you please provide following information to help us identify and resolve the issue ASAP:

- Acrobat version

- OS Detail

- Are you facing this issue with every scan

- Please share the crash logs(You can use Dropbox or other sharing application and share the link)

Also please refer to this KB article :-  Troubleshoot scanner issues in Adobe Acrobat

Thanks,

Lovekesh Garg

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