PDF has different elements on other PCs

[murrjames]

I created a PDF Form, fairly standard. On page 1 there is a section with a grey BG. When I view on other pc's there appears to be 2 grey BG's overlapping. Also further down in the PDF there is some text highlighted yellow.

I did not use highlighting...but the issue is, I do not see the yellow on my monitor, but all other monitors show the yellow and extra grey BG.

I have a feeling it may be some settings in Acrobat, but looking through them, I cant see where to fix this issue?

Anyone else see that?

[George_Johnson]

Can you post a screen shot that demonstrates this problem?

[gkaiseril]

What are the computer systems being used?

What are he PDF viewer programs being used?

[murrjames]

Hi, all PC's are Win 7. Some use Acrobat xi and some acrobat reader.....all of these see the grey box and yellow highlight.

I have win 7 and Acrobat xi, I do not see them. I created the PDF from a word doc.

When I view the pdf on any other system, I can remove the box and yellow. But I do not know how the highlight was done or the extra box. I only put 1 box and NEVER use the highlight.

It has to be a setting on my PC....in acrobat.

Tomorrow I can put the PDF on my cloud for you to see.

Thanks

[murrjames]

Hi, I found a copy here, on my cloud.

Shared Files - Acrobat.com

Grey box top right page 1.

Yellow Highlight # 10 on page 2

[George_Johnson · Accepted solution]

The yellow highlight is a text highlight annotation. The grey boxes are just regular page contents and there are actually eight of them of various sizes. I can't explain why you don't see them all in Acrobat 7, though the large darker one is tagged as an artifact.

[murrjames]

it is acrobat XI the current.

Yes I know about the highlight and backgrounds. And like you, I just cant explain it.

Thanks for your help.