Photoshop CS5 / Acrobat ne reconnait plus le scanner

[bichn90042122]

Hi all,

Just bought a new printer HP Envy5540, PS CS5 and Acrobat 8 Pro not recognized my new printer/scanner.

Before worked well with HP Photosmart C5180.

In PS-CS5/Import not see my scanner. Acrobat create new PDF with scanner not see scanner, too.

Your help will be appreciate !

Bonsoir tout le monde,

Depuis la nouvelle imprimante installée HP Envy5540, tout marche sauf l'import dans PS CS5 et création PDF à partir du scanner ne reconnaissent plus ma nouvelle imprimante!

Des tuyaux??? Merci de m'aiguiller!

[AadeshSingh]

Hi bichn90042122,

Try uninstalling & reinstalling the printer/scanner drivers.

Regards,

Aadesh

[bichn90042122]

Thank you Aadesh2789 for your answer, uinstall/reinstall many times, got same result!

I use Macbook Pro with El Capitan 10.11.3.