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Prepare Form formatting not sticking

New Here ,
Apr 22, 2020 Apr 22, 2020

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When I go to my form and adjust properties for the fillable fields (such as turning a field into a date, SSN, or phone number), the formatting only works when I press "preview" in Acrobat Pro.

 

When I save it to my computer and then go to open it as a client would in an email, the formatting is no longer there. What is wrong?

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Acrobat SDK and JavaScript

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Community Expert ,
Apr 22, 2020 Apr 22, 2020

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Open the form in Acrobat Reader or Adobe Acrobat. Don't use a PDF viewer which doesn't support this.

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