Printing to the pdf converter will not save to network location.

[jessicak77780072]

The PDF converting printer will create pdf if they are saved locally but not to a network drive. I have added the network drive to trusted sites. Issue happens across multiple MS office applications. Other document to PDF conversion applications (cutepdf) are able to save directly to the network location. Any ideas?

[YatharthS]

Hi jessicak77780072 ,

Please provide the exact dot version of the software & OS installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Please check after disabling the Protected mode , Acrobat > Edit > Preferences > Security (Enhanced) > uncheck the option for 'Enable Protected Mode', then OK & relaunch the application and check for the same .

Regards,

Yatharth