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Problem installing Adobe Acrobat Pro DC on Win 10

Community Beginner ,
Apr 20, 2016 Apr 20, 2016

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Does anyone know how to get ADOBE ACROBAT PRO DC Win 10 to actually SET UP?'

i downloaded it

have a serial no.

can't get it to actually start working.

keeps getting 'interrupted' while installing.

have error message 150410

can ANYONE please help me?

this has cost me 2 days and NO work

is there any other PDF that works?

i've had this ADOBE rubbish.

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Acrobat SDK and JavaScript

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Community Expert ,
Apr 21, 2016 Apr 21, 2016

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[Question branched as new thread]

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Community Expert ,
Apr 21, 2016 Apr 21, 2016

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Can you post the full error message you're getting?

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Community Beginner ,
Apr 21, 2016 Apr 21, 2016

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Hi

Error message is

Can't get it to actually start working.

Keeps getting 'interrupted' while installing.

Have error message 150410

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Community Beginner ,
Apr 21, 2016 Apr 21, 2016

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hi, this is 1 message when i try to open ADOBE READER>

"Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

so I cannot open or use ADOBE Reader.

also when i try to click on ADOBE ACROBAT XI 'as administrator' - it loads when it says 'do you want adobe to make changes..' - nothing happens.  it just disappears.

i can't get ADOBE READER XI or ACROBAT DC to install or open, after downloading.

Please HELP me

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New Here ,
Nov 01, 2017 Nov 01, 2017

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Had the same problem, found a work around from the App store.

Someone was correct Adobe customer service is non-existent.

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New Here ,
Jun 01, 2016 Jun 01, 2016

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Adobe's customer support is the worse.  I wish you knew English.

I am asking for refund and am buying Nitro PDF.

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Community Beginner ,
Jul 06, 2018 Jul 06, 2018

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Agreed.

Adobe stole my Acrobat Pro from the CS4 suite I had installed and registered years ago. They said I have to purchase the upgraded version of Acrobat for it to work. Really? All the other programs work and they've all been upgraded. Just because they no longer support Acrobat Pro doesn't mean I can't USE it on my own machine, does it??!!

The CS4 suite I purchased and registered doesn't even show up in my Adobe account. I asked why and got the runaround about Acrobat, and NO answer to  why it  isn't in my account as a registered product.

Poorly done Adobe!

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Jul 06, 2018 Jul 06, 2018

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There is no inherent incompatibility between Acrobat 9 and Windows 10. The installers which tend to have OS version dependencies (Microsoft rules) might be the actual problem. If you have the CS4 install disks and the original CS4 serial number, you should be able to install Acrobat although you might need to run the installer in Windows Vista compatibility mode.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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Community Beginner ,
Jul 07, 2018 Jul 07, 2018

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I wasn’t trying to install Acrobat DC, I was trying to use Acrobat Pro that

came with my CS4 Design Premium a few yrs ago.

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Jul 08, 2018 Jul 08, 2018

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My response said nothing about Acrobat DC. My response did provide a possible solution for you. Did you try it?

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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Community Beginner ,
Jul 08, 2018 Jul 08, 2018

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LATEST

Sorry, I responded to the wrong message then. Problem is I moved 3 times in

3 years and the CS4 discs may be in storage or lost. I re-installed the

suite from my adobe account last time this happened but now it is no longer

in my account.

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New Here ,
Jun 20, 2016 Jun 20, 2016

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At least GNU Emacs hasn't changed in 32 years.

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