Problem with Acrobat DC

[richards70035915]

A couple of days ago I decide to update my free version of Acrobat.  From the Adobe site I downloaded Acrobat DC Version 2015.016.20039 in English.to run on Windows 7.  everything installed OK. Then when using it today I notice that somehow Adobe has made a mistake and I've got a Ukrainian version with menus etc in a language I don't understand.  I tried to reinstall my old version but can't because it won't let me because I have a newer versions installed.  Also for some reason when I tried to uninstall it, it doesn't. 

Has anyone any suggestions how I can get round the problem.

[kglad]

there is no free version of acrobat.

there is a free adobe reader that lets your read (but not edit) acrobat files.

uninstall acrobat and reader using your control panel.

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

reinstall the appropriate program.  ie, if you purchased acrobat, install it.  if you're looking for a free acrobat viewer, install adobe reader.

[moved from Downloading, Installing, Setting Up to Installing, Updating, & Subscribing to Acrobat]

[Mohd Amish]

Please Try downloading using the following Link : http://get.adobe.com/reader/enterprise/

[SreeharshaAlf]

Hi Richard,

Could you please let us know from which site you are installing Adobe Reader.   is it https://get.adobe.com/reader ?

If you are installing Adobe Reader through above mentioned site then please give us Browser and OS details. so it helps us to debug more on this issue.

Thanks

Sreeharsha

[kglad]

Mohd Amish​ and sreeharshac​, why are you responding to a thread that's clearly dead?

ie, check the message dates before responding unless you're posting something that you think will help other users that might find this thread.

[AshuMittal]

Hi Keith,

We are seeing more reports around this issue and trying to ascertain the root cause. The questions above from engineering would help us investigate this further.

Thanks,

-ashu