Try the forum for Adobe Acrobat.
How do I get to the Adobe Acrobat Forum? The only thing I can see on your 'Creative Cloud' page is the Adobe Support Community Can somebody please help me. I need to use Acrobat for work, the stand alone program I used before worked fine but trying to get Acrobat Pro running on any of my Windows 10 machines just isn't working, it crashes and goes to the spinning blue ball as soon as I load the programme. I have tried taking it off and reinstalling. Why is it doing this?