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Problem with buttons working on a i-pad?

New Here ,
May 27, 2016 May 27, 2016

Hello,

I've made some buttons in Acrobat DC and want to move from button X to page X. On my mac it works perfectly, but on the iPad, it doesn't.

If I try in it InDesign; it's also working on my Mac, but not on the iPad...

Any ideas?

Thx! Annelies

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Acrobat SDK and JavaScript
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Advocate ,
May 27, 2016 May 27, 2016

Which PDF viewer are you using on your iPad?

What is the Action of the buttons?

First and foremost, if you can't make it work from Acrobat, you won't even more so not be able to make it work from InDesign.

The default PDF viewer on iDevices is extremely dumb (it can display PDFs, but fails with essentially any active element). The Adobe Reader for iDevices is not much smarter. You'd have the best chances that it works on your iPad by using PDF Expert by Readdle.

Hope this can help.

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New Here ,
May 31, 2016 May 31, 2016

Hi...

The problem is that it's not important that I can see it on my i-pad. But all the customers..So they will have different pdf viewers.

The action that I want is to move from page 3 to 11 and back...for example...

Thx!

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LEGEND ,
May 31, 2016 May 31, 2016

The issue is the capability of PDF viewers on  mobile devices. Mobile devices are far from full computers and do not support all the necessary modules to run the full version of Acrobat or Adobe Reader. Not all apps have the same capabilities.

http://www.adobe.com/devnet-docs/acrobatetk/tools/Mobile/js.html

JavaScript APIs and Forms

You can use the pageNum property to move form page to page. I do not know if one can access the page stack and move up and down the views.

Adobe's Mobile PDF app is good but PDF Expert is the best mobile app for the iOS mobile devices.

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LEGEND ,
May 31, 2016 May 31, 2016
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There are a number of possible actions to go to another page when a button is clicked. For greatest compatibility, I would not use JavaScript, and instead use a "Go to a page view" type action, which is probably what the action is when exporting from InDesign.

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