"Computer is offline" error

[johns16958063]

I just installed DC and I am receiving an error message that I am not connected to internet.   Whats going on?   I obviously am connected as I am typing this request for help

[Adorobat]

Hi johns16958063,

Try to follow the step given in the following link and see if you are able to resolve the issue:

Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications

Could you please let me know which operating system you have on your machine-Windows/Mac?

Let me know the results.

Thank You,

Shivam