"Deactivate" greyed out

[Guest]

Acrobat 8 - can't deactivate.

[YatharthS · Accepted solution]

Hi pauld70801145 ,

Please refer to this KB article:- https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-help.html#topic-2

Regards,

Yatharth

[Rave]

If your company purchased the product under a volume licensing agreement, the deactivate option isn’t available. Contact your volume licensing administrator for help.

Regards,

Rave