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Reader 64-bit crashes after loading with plugin

Community Beginner ,
Mar 02, 2021 Mar 02, 2021

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I have a key to sign my application for use in Acrobat Reader. I have had a working 32-bit plugin for some time and recently upgraded my project for use with the new Acrobat Reader 64-bit version.

 

I have added the 64-bit configuration to my project and am able to successfully build. I am then using the 64-bit signtool.exe supplied in the latest version of the SDK to sign my plugin using my existing keypair and cert. When acrobat is opened, the plugin loads and I do not get the "Invalid Plugin Detected" message, however shortly after opening the application crashes. I have tried the same process on the latest "BasicPlugin" in the SDK and the same thing happens.

 

Everything is still working when built for 32-bit using the new 32-bit signtool.exe. Is anyone seeing a similar problem? Any help would be really appreciated.

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Acrobat SDK and JavaScript , Windows

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New Here ,
Mar 03, 2021 Mar 03, 2021

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Hi Robert,

 

You need to first generate new key pair using 64-bit signing utilities(Makekey) , get new certificate for 64 bit by sending public key to Adobe and then sign your plugin using 64-bit Signplugin uitlites.

 

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Community Beginner ,
Mar 03, 2021 Mar 03, 2021

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New Here ,
Mar 23, 2022 Mar 23, 2022

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I'm in the same boat, just want to confirm if there is an easy way to ask for a certificate for 64 bit when we already have a 32 bit certificate? Or do we have to go through the whole process of applying for a new certificate?

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