remove a licence from a user and assign it to someone else

[gilatr57462394]

Hello,

I have 4 users with assigned licences of Acrobat DC Pro, but now I would like to remove 1 user, and assign the licence to someone else.

How do I do it?

Thanks,

GRE

[Doug Hanna]

Read the EULA to make sure you can do this.

Unlicense the user in question (look under the Help menu).

Make sure that the license has been deactivated.

Install and activate the new user.

Call Adobe support if you run into problems.

Doug

[gilatr57462394]

Thanks, I've just found out that I can remove a licence only by using Internet Explorer but not Chrome. I use Windows 10/