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Remove DC from CC app

Community Expert ,
Apr 28, 2016 Apr 28, 2016

Seems I cannot get rid of this DC update in the CCapp (W10)

Program is long gone from my system.

Went back to Acrobat 9.

acrobat.png

TOPICS
Acrobat SDK and JavaScript
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Community Expert ,
Apr 28, 2016 Apr 28, 2016

hi ann,

you probably won't be able to use solution 1 (but do so if possible).  solution 2 usually works:

Adobe Creative Cloud desktop application lists uninstalled Adobe apps as up to date

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Community Expert ,
Apr 29, 2016 Apr 29, 2016

Hi,

alas did not work.

Cant even run the CC app uninstaller.

Keeps telling me apps are in use, even though I closed everything in the Control panel.

thanks

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Community Expert ,
Apr 29, 2016 Apr 29, 2016

you've uninstalled all your cc programs via the control panel?

if so, uninstall the cc desktop app, Uninstall the Adobe Creative Cloud desktop application

clean per Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

restart your computer

reinstall your cc desktop app, Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

and use the app to install your cc programs.

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Community Expert ,
Apr 29, 2016 Apr 29, 2016

No just trying to uninstall the CC desktop app, not all the program's.

Oh I did not know you had to have separate program do uninstall CC desktop app.

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Community Expert ,
Apr 29, 2016 Apr 29, 2016

Alas no show.

I am going to leave it as it is.

Might disappear some day...

Thanks for all your help.

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Community Expert ,
Apr 29, 2016 Apr 29, 2016
LATEST

you're welcome.

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