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Remove scan devices from drop down in Configure Presets

New Here ,
Mar 25, 2016 Mar 25, 2016

This question has been asked on numerous forums in the past, with no answer.

The reason this is important is that the removal of 12+ scan devices (all variants of the same device) will assist troubleshooting current connectivity problems with the device.

All prior versions of the Brother multi-function printer have been removed from Windows 10 Device and Printers control panel.

Those versions are still listed in the drop down list in Adobe X - Configure Presets - Scanner

Note:  Scanner connectivity to the Brother MFC-7840 ceased (printer connectivity remains) when drivers for a Brother MFC-J450DW were loaded and used for scanning.  The MFC-J450DW drivers were removed as part of the troubleshooting as well as the drivers for the MFC-7840 were uninstallled and reinstalled, to no avail.

Thank you

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Acrobat SDK and JavaScript , Windows
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