Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Runtime Error on Acrobat 9.0 Professional

New Here ,
Jun 13, 2016 Jun 13, 2016

Have just installed Acrobat Professional 9.0 from disk.

When opening i get a Microsoft Visual C++ Runtime Library error:

Runtime Error!

Program: C...

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information.

So thats exactly what i'm doing - contacting you guys. The first person i spoke to was unhelpful.

I am running this on a domain pc on machines with Windows 7 32 bit and 64 bit with the same results.

I have already attempted changing the compatibility settings to "Windows 7"

TOPICS
Acrobat SDK and JavaScript
1.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 13, 2016 Jun 13, 2016
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 13, 2016 Jun 13, 2016

Well that's helpful since i'm not using Photoshop i'm using ADOBE READER!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 13, 2016 Jun 13, 2016
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 13, 2016 Jun 13, 2016
LATEST

Managed to get this working myself with a patch update.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines