Save as Adobe PDF Fails when printing from excel 2016 and latest acrobat DC on windows 10

Report · Mar 06, 2016

I am using windows 10, Latest microsoft excel and latest acrobat DC from cloud subscription.

I open a xlsx file and I am trying to use the Save as Adobe PDF option. I get the Abrobat PDFmaker window where I do my selection (Entire Workbook and Fit to Paper width) then I hit Convert to PDF which brings up the location selection window. I select location (whish is the same as the xlsx file) and hit save.

After this the application (excel) gives an error window (excel no longer works) and closes.

I try to do the same from Adobe Acrobat Pro DC application. Open it, than File create pdf from file and than It brings up an error message saying Missing PDFMaker files (Do you want to run the installer in repair mode ?) when I do that It installs or repairs but still the same issue ...

Any help would be nice.

Report · Mar 07, 2016

Hi samson007,

Please refer this KB doc for help : Office 2016 crashes with Acrobat DC or Acrobat PDFMaker

Regards,

Meenakshi