Save as an excel spreadsheet only pulls in the first two rows of data?

[Techiewitch]

Using Adobe Acrobat Xl client, on Windows 7, Excel 2010.

When saving as other > Excel Spreadsheet, only the first two rows of of data will pull in.  This is happening with several users, however I have other users that can convert this .pdf into Excel with all the data.  I've compared preferences and settings and can not seem to figure out why this is happening.