Save as PDF results in a blank document

[SAS33146]

Whenever I save as pdf, the document is blank. However, I am able to print to a pdf.  The problem just started after I upgraded to Windows 10.  I tried to reinstall the Acrobat program but the problem continues.

[Sarojini_Nagar]

Hi SAS33146,

Could you please let me know the acrobat version you have ?

Does this happen with a particular pdf file or with all the pdf files?

Also please try navigating to Help>Repair installation and also check for updates under the help menu .

Also try referring to this thread : "save as" pop up box does not allow me to save the document.

Let me know if this helps.

Regards

Sarojini

[SAS33146]

Thank you. The solution in the thread worked. I have Acrobat XI Pro. What I did not realize was that the “Save As” uses Acrobat Reader DC.

I have another issue that I would like help on. On some documents, I can take a snapshot of text but part of a document, that feature is not available or does not work. I checked and in all situations the document is opened in Acrobat XI Pro.

Thank you,

Sherry

You have been mentioned

by Sarojini.Nagar<https://forums.adobe.com/people/Sarojini.Nagar?et=notification.mention> in Re: Save as PDF results in a blank document in Adobe Community - View Sarojini.Nagar's reference to you<https://forums.adobe.com/message/8677791?et=notification.mention#8677791>

[Test Screen Name]

Also, in which app do you Save As PDF?